pretti.cool – Palo Santo Sticks pretti.cool Factory Shop

Prompt Delivery and professional packaging

We have a range of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse staff are expertly trained and will wrap your goods in accordance to our precise and precise specifications. Your items will undergo a thorough inspection and be properly secured before they are shipped. Everyday, we send to thousands of clients in different countries. Our dedication to becoming the biggest online retailer worldwide is demonstrated by this. The warehouses and centers for distribution are located in Europe, as well as the USA.

Note: Orders with more than one item will be assigned a processing date according to the item.

We will inspect each and every one of the items before sending. Today, most orders will be delivered within 48 hours. The expected delivery time is between 3-7 days.

Returns

The inventory is constantly changing and we are unable to fully manage it because several parties are involved, which includes our factory and warehouse. The stock levels may fluctuate at any time. It is possible that you will not receive your order once it has been placed.

The policy is for 30 days. If you have passed 30 days in the past since you purchased and we are unable to offer you a refund or exchange.

In order to be eligible for a refund the item must be in good condition and in the same state as you received it. The item must be in the original packaging.